What personal information do we collect?
Personal information includes name, address, email address, telephone number, and other information that identifies you. We may collect personal information from you directly or indirectly. For example, when you register for an Account, you are asked to submit your name, address, email address, telephone number. You may also voluntarily provide us personal information if you email us, inquire about a property, call us, complete an online survey, or otherwise respond to a request from us for information.
Even if you do not register with us, we may automatically collect certain information concerning your visits, such as your Internet Protocol (IP) address and browser information, which will allow us to track your use of the Site. Upon your return to the Site and/or subsequent registration, we will update your profile with your previous search history in order to create a more complete user profile. See section below entitled “What are cookies and web beacons?”
We may also use a third party to help us gather and analyze information about the areas that you visit on the Site to evaluate and improve the client experience and the convenience of the Site, and to help us analyze some or all of the information that you provide to us.
How do we use the information we collect?
When we collect information from you, we may use it for a number of purposes, including to:
- Identify your search preferences so that we can notify you of property listings and other information relating to our business that might be of interest to you;
- Respond to your comments and inquiries; and
- Help us understand Site activity and improve your use of our Site.
In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also combine the information we collect with other public demographic information.
This Site is not directed to children under the age of 13. We do not collect or maintain personal information, via the Site or otherwise, from those we actually know are children under 13 years of age. If you are under 13, you should not submit any personal information to us. If you are the parent of a child under 13, please help us protect your child’s privacy by instructing them never to provide personal information on this Site or any other without your permission.
Who do we share your information with?
Information about our customers is important to our business. We are not in the business of selling personal information to unaffiliated third parties for their commercial use. Under certain circumstances and from time to time, we may share your personal information with third parties as set forth herein.
What are cookies?
To enhance your experience on the Site, we and some of our third party service providers use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Site. However, once you choose to register with personally identifiable information, this information may be linked to the data stored in the cookie.
Most Web browsers are set up to accept cookies. You can, however, set your browser to refuse all cookies or to indicate when a cookie is being sent. In addition, cookies can be easily and safely deleted from your system. See your browser’s help section for instructions. Should you choose to disable any cookies associated with the Site, you will not be able to take full advantage of all the Site’s features, but you should be able to navigate the Site without difficulty.
How do we protect your information?
We have in place what we believe to be reasonable physical, electronic and managerial procedures to safeguard the personal information we collect and help prevent unauthorized access and use of such data. Unfortunately, no collection or transmission of information over the Internet can be guaranteed to be 100% secure, and therefore, we cannot guarantee or warrant the security of any such information.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Additionally, change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
You can opt out of receiving promotional email from us by following the “unsubscribe” instructions at the bottom of any emails we may send you, by emailing us, or by following the links on our Site to remove yourself from our mailing list. Unless you open a new account, enter a contest, inquire about a property, contact us or otherwise subsequently sign up to receive newsletters, emails or personalized on-line advertisements, you will not receive anything further from us.
Updates and Effective Date
Privacy Rights specifically for California Residents
California Residents May have additional rights.
The California Consumer Privacy Act, which takes effect January 1, 2020, provides California Residents with additional rights and protections. This is an overview of the information Verhouse Inc. collects, how we collect it, and why.
We also provide avenues for California Residences to have control over their data to add, edit, change, or delete their information. Verhouse also allows California residents to opt-out of selling their information to third parties.
One of the core functions that Verhouse offers its users, is to connect users, who have questions and inquiries about real estate for sale, with Partner Agents. Partner Agents are licensed real estate agents. Opting-out of “selling” your information prevents us from fully assisting our users by connecting them with a Partner Agent who can legally discuss the details and set up showings for the properties displayed on the Verhouse website.
We collect the following information:
identifiers such as user name, name (if provided), IP address, email, used to create your registration for Verhouse Inc. site.
You can elect to add additional information about yourself :
Gender (this is never shared or sold)
Where you currently live
You can also connect to social accounts and outside apps/sites
Any information you provide in your search for purchasing, renting, leasing, or selling real estate in the states in which we operate. This is generally provided through property inquiries and contact you make specifically with us.
We collect this information in order for our users to have an improved user experience. When inquiring about real estate, we do share your information with a Partner Agent in the state of California. Partner Agents are licensed real estate agents and brokers in California.
California residents may request disclosure of information provided to third parties, such as Partner Agents, who wish to contact you for promotional purposes of their services and/or products. This includes name and contact information.
◦Right to Know. You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you as well as information about how we collect, use, disclose, and “sell” personal information.
◦Right to Delete. You have the right to request the deletion of personal information that we collect or maintain about you and your account. Please note that requesting deletion will require the cancellation and deletion of your account, which, upon completion, cannot be undone.
Once you have an account with Verhouse.com you can at any time delete your account and all of your information. Simply log in to your account, and under settings, you can delete your account. You can also request to view your private information on your account. In your account settings, you can change your information at any time.
If you wish to contact us directly to add, change, amend or delete your information on our site, you may contact Verhouse Inc. However, when contacting us, we need some identifying information to ensure that it is your account. Please contact us for assistance.
◦Right to Opt-Out of “Sale”. Verhouse Inc. may disclose certain information about you if you are a registered user of the Verhouse.com. site for purposes that may be considered a “sale” under the CCPA (California Consumer Privacy Act). Contact us to say “Do not sell my Information,” and we will no longer share your information. If you do have an inquiry about a service and/or a property after you state that you do not want your information shared, we will need confirmation in writing or by email in order to fulfill your request.
▪We provide these rights, subject to a verifiable consumer request, to account holders regarding personal information collected by us in connection with your account, including any profiles. Please contact us with your request.
▪If you are not a registered user of the Verhouse.com site and do not have Verhouse account credentials, please note we have limited information about you. You will be required to verify your request, including by providing your name and the email that you believe we have collected about you. Please click contact us to make a request.
Please contact us if you have any questions or concerns about your use of the Verhouse site and the collection, use, sale, changing, or deleting your private information.